Refund Policy

At AffordableACLS, our dedication lies in delivering top-tier online training and certification courses. This commitment is why we proudly offer a 100% money-back guarantee on all course purchases in the event your employer or organization does not recognize our provider card.

To request a refund, simply submit your request within 30 days from completing the course. You also have the option to cancel a course for a full refund before taking the final exam by submitting a request.

If your organization does not accept our provider card, rest assured that you qualify for a full refund. Please allow 5-10 business days for the refund to process.

Our refund policy is designed to ensure your experience with us is seamless and hassle-free. Your satisfaction is paramount to us, and we want to make your journey with us as smooth as possible. If you find that your employer or organization doesn’t recognize our provider card, we will promptly issue a 100% refund for your purchased course(s) if requested within the 30-day window. To initiate a refund request, please email us at, and we will expedite your request.

You are responsible for confirming your organization’s ACLS, PALS, or BLS certification/recertification requirements before enrolling in any of our courses. Although our courses are built with an AHA framework and recommendations, we are not an AHA sanctioned course. No online course is sanctioned by AHA. If you need a live AHA course, please refer to the AHA website.

In the unlikely event that we are unable to meet your training needs, we reserve the right to issue a full refund, though we exercise this discretion only in extreme cases.

Upon processing a refund, all course completion cards, provider cards, certificates, online user profiles, and any other materials issued to you prior to the refund will be invalidated and made inaccessible. Our certificate validation system will no longer show completion of our course.
Your trust in our commitment to providing outstanding training experiences and customer satisfaction is highly valued. Our refund policy mirrors our confidence in the quality of our courses and our dedication to ensuring your satisfaction.

Ultimately, our objective is to ensure that your choice of us for your online healthcare certification requirements leads to the best possible experience. We are always here to assist and will collaborate with you to find solutions should any issues arise.